6749 8131

Return & Exchange Policy

 Return or exchange for condition as below:

  • For buyer's would like to change to other available size
  • Buyer placed wrong order

Item must remain in their original condition, unworn/unused with their original packaging/tags/labels/ seals intact.

-Any return or exchange only applicable within 7 days upon receiving of the item

 

Please email us at sales@drkong.com.sg with your order number, photo of the item, and indicate the model/size to change to

We will assess the issue with provided photo before notify buyer on the exchange procedure .

Shipping fee will be incurred from buyer's end 

 

 Return or exchange for condition as below:

  • Defective item upon received
  • Wrong item received

-Any return or exchange only applicable within 7 days upon receiving of the item.

 

Please email us at sales@drkong.com.sg with your order number, photo of the defective item and parcel package with the delivery information

Shipping fee will be incurred from seller's end.

NOTE: Please do not give negative review, contact us instead to get it exchanged. Once negative review given, no further service would be provided. Thanks for your kind understanding.